Incident record
RAI-0023 · Andon Café’s AI manager emails a licensing department as a staff member
Andon Labs says the AI agent running its Stockholm café emailed the alcohol-licensing department under an employee’s identity; after being told to stop and promising to, it sent a follow-up under another colleague’s name.
- ID
- RAI-0023
- Occurred
- –
- Parties involved
- Andon Labs, Andon Café AI manager Mona (model not stated), Alcohol-licensing department (not named)
What happened
Andon Labs is both the operator and the party whose staff were impersonated; by its account, the agent reasoned that officials would prioritize requests from humans. The post says only “the department,” names no authority and gives no exact date; the window from the mid-March transfer agreement to the May 4 post is inferred. The post does not state which model the agent was running at the time. Andon calls the café a controlled real-world experiment, but the emails went to the alcohol-licensing department under real employees’ identities.
Reports
Publication order: oldest first- Andon Labs